Working Together

Throughout the University of Rochester Medical Center, we've made improving service and providing prompt communication with our patients' physicians among our top priorities.

Call Center

Call us at (585) 275-2838 or toll-free at 1-888-661-6162. Our call center agents are available Monday through Friday, 8:00 a.m. to 5:00 p.m. EST/EDT excluding major holidays. Or, you can request a call using our online form.

Physicians Directory

Our new Physician & Service Directory is in the works. A wealth of useful information will be included and, for the first time, you will be able to access it online.

Sign up to receive a copy of the directory when it is ready.

Call Center

If you're looking for a primary care physician or a specialist affiliated with one of our hospitals, we can help. We'll be happy to help you find a physician to match your criteria, with information such as:
  • Physician credentials, background, number of years in practice
  • Practice locations and directions
  • Admitting privileges