118 Main St.
PO BOX 99
Mt. Morris, NY 14510
To schedule an appointment, call (585) 658-2100.
We offer same day appointments for patients with urgent problems. Your cooperation in arriving on time for your appointment helps us stay on schedule. If you need to cancel your appointment, please call us. After three missed appointments, you will be charged a missed appointment fee. When you notify us, we can offer your appointment time to our other patients.
First-time patients should arrive 15 minutes early for their scheduled appointment to allow for registration. To save time, fill out our new patient registration form and bring it with you.
Before your first appointment, call your doctor's office and have your records forwarded to our office. You will also need to contact your insurance company to change your primary care provider.
Monday through Friday, 8:30 a.m.–4:30 p.m.
Our fax number is (585) 658-9562.
If you need medical care after hours or on the weekend, call our answering service at (585) 658-2100. The doctor on call will be paged and will contact you.
Nothing is more important than having a close relationship with your doctor. That's why our physicians at Genesee Valley Family Medicine want to get to know you, before you need our medical expertise.
We specialize in pediatric, adult and geriatric care so we can take care of your whole family. Our physicians are affiliated with Highland Hospital and Strong Memorial Hospital and are on the faculty of the University of Rochester School of Medicine and Dentistry.
Routine prescription refills are available by telephone during regular office hours for patients who have been seen by their doctor. You may also bring your medications with you to your appointment. Please allow up to 24 hours for refills to be called into your pharmacy.
If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room and have the hospital notify our office.
Most HMO insurance plans require prior approval of all emergency room visits. Please call our office at (585) 658-2100 before obtaining these services. We admit patients to Highland Hospital.
Payment is due at the time of your visit. We accept cash, personal checks, or credit cards. We also accept most types of insurance, including Blue Choice, Preferred Care, Aetna, as well as Medicare, and Medicaid. If your insurance covers office visits, we will complete the necessary forms and bill the insurance company for you.
Since we are affiliated with Highland Hospital, we have access to Hill-Burton funds, which cover office visit costs on a sliding scale. Please talk to one of our secretaries if you think you might be eligible.
Occasionally, we have medical students that work with us. This hands-on training is critical to a student's education and it also enhances our patients' health care.
If you prefer not to have a student involved in your appointment, please let us know and we will be happy to accommodate you.