Primary Care

Genesee Valley Family Medicine - Lakeville

5995 Big Tree Road
Building C, suite 1
Lakeville, NY 14480

Appointments

To schedule an appointment, call (585) 346-3660.

We do our best to make sure that you see your doctor when it's convenient for you. We offer same day appointments for patients with urgent problems.

Your cooperation in arriving on time for your appointment helps us stay on schedule. If you need to cancel your appointment, please call us. After three missed appointments, you will be charged a missed appointment fee. When you notify us, we can offer your appointment time to our other patients.

First-time Patients

First-time patients should arrive 15 minutes early for their scheduled appointment to allow for registration. To save time, fill out our new patient registration form and bring it with you.

Before your first appointment, call your doctor's office and have your records forwarded to our office. You will also need to contact your insurance company to change your primary care provider.

Office Hours

Monday through Friday, 8:00 a.m.–4:00 p.m.

Our fax number is (585) 346-0574.

After Hours

If you need medical care after hours or on the weekend, call our answering service at (585) 346-3660. The doctor on call will be paged and will contact you.

Practice Description

Nothing is more important than having a close relationship with your doctor. That's why our physician, Dr. Drew Emerson, at Genesee Valley Family Medicine - Lakeville wants to get to know you, before you need his expertise. We specialize in pediatric, adult, and geriatric care so we can take care of your whole family.

Our Physicians

Patient Services

  • Regular check-ups for adults, teens, and children
  • Sick visits
  • Same day appointments
  • Medication and refills
  • Gynecologic care

Prescription Refills

Routine prescription refills are available by telephone during regular office hours for patients who have been seen by their doctor. You may also bring your medications with you to your appointment. Please allow up to 24 hours for refills to be called into your pharmacy.

Emergencies and Hospitalization

If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room and have the hospital notify our office.

Most HMO insurance plans require prior approval of all emergency room visits. Please call our office at (585) 346-3660 before obtaining these services.

Genesee Valley Family Medicine - Lakeville/Livonia is an affiliate of Strong Health. We admit adult patients to Highland Hospital, and children are admitted to the Golisano Children's Hospital at Strong.

Directions to Our Office

  • Take 390 S to Exit 8 - Rt. 20A - Geneseo.
  • Turn south.
  • Turn left on Lakeville Road, US-20.

Billing and Insurance

Payment is due at the time of your visit. We accept cash, personal checks, or credit cards. We also accept most types of insurance, including Blue Choice, Preferred Care, Aetna, as well as Medicare, and Medicaid. If your insurance covers office visits, we will complete the necessary forms and bill the insurance company for you.

Since we are affiliated with Highland Hospital, we have access to Hill-Burton funds, which cover office visit costs on a sliding scale. Please talk to one of our secretaries if you think you might be eligible.

Strong Health Teaches

Our primary focus at Genesee Valley Family Medicine - Lakeville/Livonia is clinical care; however, our Strong Health affiliation offers us the opportunity to teach as well. Occasionally, we have medical students that work with us. This hands-on training is critical to a student's education and it also enhances our patients' health care.

If you prefer not to have a student involved in your appointment, please let us know and we will be happy to accommodate you.