For Nurses
Practice Environment
At Highland Hospital, our guiding principle is to give care to patients in a compassionate, professional way. Caregivers, staff and administration work together as a team to achieve this goal.
Every nurse wants to provide a patient with the best possible care, but at Highland we go one step further to insure that each patient is treated with genuine warmth and caring thoughtfulness. We allow the extra time to talk to patients to help them through their experience.
Participation
Collaboration and the open exchange of ideas are key elements of the Highland approach to creating a medical environment of caring and excellence. We work together to find solutions to problems and challenges as they arise. Participation is fostered through hospital committees such as the Board of Professional Nurses, the Employee Recognition Committee, the Clinical Ladder Advancement Program and staff meetings with the Vice President for Patient Care Services.
Patient-Centered Care (PCC)
The structure of the delivery model places all members of the care team in direct contact with the patient, and in collaboration with one another. The Registered Nurse is the leader of the direct care team, providing direction and oversight to team members: Licensed Practical Nurse, Patient Care Technician, and Patient Service Associate. Support team members also collaborate to plan care, including Social Workers, Medical Providers, Dieticians, Pharmacists, Rehabilitation Therapists, the Nurse Case Manager, and Care Managers/Advanced Practice Nurses. Clinical/Ancillary Support staff members also collaborate to facilitate a safe and effective patient care plan: Respiratory Therapists, Radiology Technicians, Lab Technicians, Unit Secretaries, and others.
